FAQ

     Q: How much do you charge for Websites?
A: This is the most asked question that we here. That is like asking a car salesman "how much do you charge for a car". The answer depends on do you want a Volkswagon or do you want a Lamborghini? Websites can range from $299 for beginner sites to $4,000 and upwards for major database-driven sites. Many small business websites range only from $400-$1500 on average and for major database-driven and e-learning sites can range from $4,000-$100,000.

     Q: What can a website do for me?
A: First a website can reach millions of people that might not otherwise be available.
Second, customers can view products, services, or whatever you want to share from the comfort of their office or home. No matter what type of business you are in, their are ways to grow and make money on the web for you.

     Q: Why does it matter how it looks as long as it works?
A: The first impression a customer or potential customer gets depends on the appearance of your website. A visitor will be interested and explore your site if it is appealing and easy to navigate. You are marketing yourself and your business to the world over the Internet and it is important to show your best.

     Q: I want to establish a strong presence on the Web. But where do I start?
A: The four easy steps we provide below will guide you in the direction of a professionally designed, developed and marketed Website.
One: Domain Name (URL) Registration -- This is the address people will use to access your Website (www.yourcompany.com). Once you have determined that the URL you wish to use is available, the cost to register a name is anywhere from $8.00 to $35.00 per year. A domain name needs to be renewed every year.
Two: Design of the Website -- This is where the look, feel, and content of the Website are determined and created.
Three: Hosting Your Website on a Web Server -- This is basically where you rent space on a computer that is always connected to the Internet. Price will vary, depending on the amount of disk space you will have and the connection to the Internet.
Four: Marketing Your Website -- You should be thinking about the marketing of your Website as it is being designed. The content of the site needs to reflex the search terms if you want your site to appear on search engines.

     Q: How much input do I have?
A: The more input we receive from you the better able we will be to satisfy your needs and produce a site that will have the desired look and impact that you want. It's your Website, we want it to look the way you want it.

     Q: If I already have a site. Can you help me improve it?
A: Yes. We can usually redesign or freshen up an existing site quicker, and for less money than building one from scratch. Whether your company's Website "doesn't look professional", takes too long to load or the navigation is baffling to visitors, we can help.

     Q: What does Website Maintenance' or 'Website Updates' mean?
A: Website Maintenance or Website Updates refers to changes made to your Website after the initial design & setup. Keeping a Website up-to-date is essential in having repeat visitors to your site. Updating the site with sales, articles, new products, newsletters, press releases, financial figures and links are all examples of Website Maintenance.

     Q: My company is in the service industry. Will a Website help my business?
A: Absolutely! Over 50% of the population who are online from home or the office are doing so to research about businesses that provide services or products. Your service-oriented business can provide samples, references, location, hours of operation and more right away from your website 24hours/7days a week/365 days a year.

     Q: Do you support adult content?
A: No. We do not support any adult content. This includes, but is not limited to, pornography.

     Q: My business isn't in your area, can you still build my Website?
A: Our firm has developed Websites for clients all over the United States, we can design a site for out of state clients just as easily as those in our city.

     Q: How long will it take for my Website to be designed?
A: The timescale of a Website design project is generally dictated by the client. If you have a deadline in mind we will endeavour to meet it for you. The most common delay in the creation of a site is waiting for content (text/images) to be sent to us by the client.

     Q: Will I have to sign an agreement?
A: Yes. Our contract is a written and signed mutual agreement. A typical agreement lasts one or two years.

     Q: Do I have to keep my Website with you forever, or can I move it to another supplier to host it if I wish?
A: You may move your Website to another web hosting service at any time. Once your Website design has been completed, we send you a copy of the Website on cd. This copy of your Website is for your retention

     Q: In what format should I supply words and photographs about my business for my new Website?
A: It is helpful to us if you are able to provide text and photographs in electronic form - for example, the files output by a digital camera and the words in MS word or similar format. If this is not possible, we can help get your information ready for use on the Website.

     Q: Will my Website design be" Search Engine" friendly?
A: All our Websites are created with search engines in mind and the Website design is compliant with search engine guidelines. It is a good idea for your Website to be re-evaluated in time as over a period of time the search engines do alter their rules and algorithms and you will want to be certain that your Website is kept up to date and complies with new rules etc.

     Q: Will everyone see my Website the same?
A: Your Website visitors will see some things differently depending on their browser, screen resolution setting and their individual computer settings and toolbars. We design sites with that in mind and preview them in several browser types and resolution settings before publishing. Obviously as technology alters then eventually all Websites may need reevaluation.

     Q: Can I get e-mail with my Website?
A: Yes you can have email and you will probably wish to set-up several email addressed e.g. sale@your-domain.com, info@your-domain.com, john.smith@your-domain.com

     Q: How can I accept credit cards on my site?
A: There are various methods availably to you. We would need to talk to you to established you requirements and the best method for your company. There are essentially two main methods of accepting credit cards. The first method is where you use your own pdq. card machine and process the card payment yourself and the second method uses an online clearance company. Once you are sure which method you wish to use, we can design accordingly.

     Q: Do you display any banners or pop-up ads on my Website?
A: Absolutely not! - It's your Website and you have total control over the contents and who advertises on it.

     Q: I would like to use your Website design service, what do I do now?
A: We can be contacted about our website design services from the "contact page" or better still give us a call now at 817-572-7180.